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1)  customer resource management
客户资源管理
1.
Simply analyzing on the customer resource management of the postal savings;
浅析邮政储蓄客户资源管理
2.
Research on Manufacturing Enterprise’s Customer Resource Management & Its Key Technologies;
制造业企业客户资源管理及关键技术研究
3.
The implementation of the customer resource management under the CRM is the best means leading to success.
实施CRM下的客户资源管理,是赢得竞争的最有力的手段。
2)  Management of the Resource of Customer Relation
客户关系资源管理
3)  customer resources
客户资源
1.
Considering the enterprise integration principle of the logistics resources,this paper is planning to put integration of the implementing ability resources,customer resources,information resources into effect,and puts forward a lot of concrete measures according to the national conditions of our country,thus realizing optimization of the total course of integration.
发展我国现代物流业必须加快对现有物流资源的整合,本文主要是从我国物流业发展现状着手,根据企业物流资源整合原则,分别进行能力资源整合,客户资源整合,信息资源整合,并结合我国国情提出了诸多具体措施,从而实现物流资源整合总过程的最优化。
2.
In the 21st century, along with the change of environment in domestic and foreign market, the competition for limited customer resources is gradually beyond that for traditional product and service, which becomes the focus of enterprises competition.
21世纪,随着国内外市场环境的变化,对有限的客户资源的竞争正逐步超越传统的产品竞争和服务竞争,成为企业竞争的焦点。
4)  customer resource
客户资源
1.
The customer-centeral competing pattern is replacing the product-centeral one to make customer resource the most important to logistics enterprises,while out-sourcing demands progress from storage and transportation to increment and integrative service.
因此,物流企业需要运用科学合理的评估方法对客户资源进行评估分析。
2.
With the global economy and the unifying service, the customer resource will be the important resource in the 21-century that the enterprises will compete for.
伴随着经济全球化和服务一体化的趋势,客户资源成为21世纪企业争夺的至关重要的资源,如何管理和评价客户资源将是企业营销工作的核心。
5)  customer equity management
客户资产管理
1.
The theory of customer equity management is a new economic theory applying for service-oriented economy, which highlights the essential role of customer equity as core equity.
客户资产管理理论是顺应服务经济的新管理理论,它突出了客户资产作为核心资产的关键地位。
6)  Enterprise Resource Planning/Customer Relationship Management (ERP/CRM)
企业资源计划/客户关系管理
补充资料:客户管理制度
客户管理制度是指我国外贸企业对客户进行管理的一系列措施,以建立、巩固、发展与客户的贸易关系,扩大出口贸易。建立和健全客户管理制度,主要内容应包括以下几个方面:

  1.建立客户档案。
  2.按照与客户签订的协议书内容,包括经营品种、期限、权利、义务和经济责任等,定期检查履行情况,并督促客户按时提供有关市场报告和商品价格等方面的资料。
  3.加强外贸企业之间的相互联系,及时交流有关客户情况,尤其对信用较差、屡次毁约的客户,要进行通报。
说明:补充资料仅用于学习参考,请勿用于其它任何用途。
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