1) full customer relationship value
充分客户关系价值
1.
This paper offers a new definition of full customer relationship value and its formation, defined by Robert E·Wayland & Paul M·Cole and luxiaowei.
基于目前对客户关系价值定义以及客户关系价值构成的研究还是处于一种"众说纷纭,百家争鸣"的状况,在评价罗伯特·韦兰和保罗·科尔与陈静宇关于客户关系价值模型的基础上,提出了充分客户关系价值的定义,并深入分析了充分客户关系价值的构成。
2) Customer Relationship Value
客户关系价值
1.
A Study on Customer Relationship Value:Based on the Comparison of Customer Lifetime Value and Customer Referral Value;
客户关系价值研究——基于客户终生价值与客户推荐价值的分类比较
2.
The Mobile Telecommunication Enterprise Customer Relationship Value Measurement Model Research;
移动通信业客户关系价值评估模型研究
3) customer relationship lifecycle value
客户关系生命周期价值
1.
Based on the model, a Markov process model is established to analyze the dynamic development of customer relationship, through which the quantitative computation method of customer relationship lifecycle value (CRLV) is obtained.
以此为基础,构造了马尔可夫过程模型,对客户关系的动态发展进行了分析研究,并得出了客户关系生命周期价值的定量计算方法。
5) CRM value chain
客户关系管理价值链
6) key customer value
关键客户价值
1.
Research on the Polices of the Logistics Cost Based on the Key Customer Value;
基于关键客户价值的物流成本控制策略的研究
2.
This Paper,based on the definitions of correlative concepts,customer satis faction,and perceived effect and so on,deduce the function of customer satisfact ion,customer perceived effect and key customer value firstly,and then discusses the waves among customer satisfaction,perceived effect,logistics service level a nd the logistics cost.
本文从客户满意、感知效果等概念的定义入手,首先推导出客户满意、顾客感知效果和关键客户价值三者之间的函数表达式,然后运用“顾客感知服务质量”理论和“效益背反”定律探讨客户满意、感知效果、物流服务水平和物流成本四者之间的变动关系。
3.
At last, the mend measure of customer value, based on the key customer value, is discussed.
本文首先分析了物流环境下客户价值的变化新趋势,然后结合顾客感知服务质量理论,提出了物流环境下的“广义客户价值工程”的新概念及其函数表达式,并分别对功能、成本以及客户价值等相关要素加以界定,最后以此为基础探讨了基于关键客户价值的客户价值的改进措施。
补充资料：价值关系
见价值。
说明：补充资料仅用于学习参考，请勿用于其它任何用途。
参考词条