0, and connecting with the shortages of current library’s information consultant mode, and through introducing the concepts and techniques of Web2.

Situations analysis and development countermeasure of information consultation service of China;

The initiatory research of information consultation in open service model-university library;

Information consultation in college libraries in the current condition;

Develop the information reference system by web method;

This paper expounds the FAQ service in information reference service, and starting from the connotation and present application of FAQ, expounds the superiorities of FAQ service, and advances some suggestions on solving some problems existing in current FAQ service.

This paper expounds the cognition to information reference work in university library, points out several problems needing attention in the process of information reference, and expounds the basic quality that the eligible information reference librarians should possess.

Internet-based information consulting service at a college library;

Influence on the information consulting industry after China enters into WTO and some counter measures;

with the fast development of IT,electronic library comes into being, which requests higher-leveled information consulting service.

Information consultancy service in new era

This paper introduces the connotation,features and domestic developing situation of competitive intelligence,analyzes the contents and research methods of competitive intelligence,and probes into the concrete application of competitive intelligence in information consultancy.

This paper probes into the present situation of information consultancy of the library,introduces the concept of the information consultancy s benefits of the library,analyzes on the opportunities and challenges faced by the information consultancy of the library,and expounds the concrete measures for improving the information consultancy benefits of the library.