1) service quality standard
服务质量标准
1.
As a brand new service quality management pattern, the service quality standard is a method of management that based on the service quality disparity model to find and eliminate the customers disparities in expectations and perceptions, and is related to procedures, evaluations, controls and consistent improvement.
服务质量标准作为一种全新的服务质量管理模式,是建立在服务质量差距模型基础之上的,以发现和消除顾客期望和感知的差异为目标的,涉及流程、评价和控制、持续改进等方面的管理方法。
2) standards of service quality in tourism
旅游服务质量标准
3) Standard service amount
标准服务量
4) Service Quality Index
服务质量指标
1.
This article described the conception of telecommunications quality of service supervision and the course of Chinese telecommunications quality of service specification, based on 《the 3G mobile telecommunication service specification》, analyzed the characteristics of 3G service specification, introduced the communication quality index and service quality index in detail.
介绍了电信服务质量监管的概念以及我国电信服务质量标准的发展历程;基于《第三代移动通信业务服务规范(试行)》,分析了3G业务服务规范的特点,阐述了3G业务的通信质量指标和服务质量指标,指出了3G业务服务规范的重要作用。
5) service standard
服务标准
1.
of supply & marketing of Laigang improves t he quality service standards unceasingly, establishes standard contents of quality service, they are to serve with care before sale, with enthusiasm in sale, with s incerity after sale, and to insist on the quality principle, change concept, imp rove service, build up the great concept of whole trend and integrality before, in and after sale.
为了搞好优质服务 ,莱钢供销处不断提高优质服务标准 ,规范优质服务内容 ,即售前服务要细心、售中服务要热心、售后服务要诚心 ,并坚持优质服务原则 ,转变观念 ,改进服务 ,树立售前、售中、售后全方位的、完整性的大服务观 ,从而赢得了市场。
2.
The evaluation of service standard of library will change equally with the changes of evaluation standard of collection quality and the retrieval quality.
图书馆的服务标准评价将随着馆藏质量与检索质量评价标准等量变化而变化,提升图书馆的服务标准,把服务的重心放在对知识的整合和信息资源新模式建设上,将"深层次的信息整合服务"的理念引入高校图书馆的科研和管理体制,在馆藏资源和网上资源间找到最佳结合点,体现高校图书馆服务标准的发展方向。
3.
And to control the service quality,the service organiza- tion must start from such aspects as the staff management,the service standard,the service process design and regulation of customers expected service quality so as to guarantee customer .
对服务质量的事前控制应主要从服务性组织的人员管理、服务标准制定、服务流程设计以及顾客预期服务质量调控四个方面入手,才能保证顾客的满意及服务质量的持续改进。
6) GOS Grade of Service
服务级别(测量标准)
补充资料：服务质量控制规范(见服务提供)
服务质量控制规范(见服务提供)
service quality control specifications:see service delivery
f廿叭叼zhiliang kon卑higu相n服务质.控制规范(se币ce甲ality~司见服务提供。
说明：补充资料仅用于学习参考，请勿用于其它任何用途。
参考词条