The author points out the essential way to gain customer loyalty is the positive motion experience; Emotion investment, "zero risk"consume, interactive service, and customized service are the important methods to achieve this goal; The knowledgeable hotel staff is the key point to achieve the positive emotion service in this process.

The manner and deportment of attending staff embodies the service quality and managing level of a hotel.

Efficacy evaluation on comprehensive intervention of prevention and control of AIDS for entertainment sex workers in Dali City;

Developing comprehensive HIV/AIDS intervention on female commercial sex workers by the platform of Health Pavilion;