1.
Satisfaction Index Model of Railway Major Clients based on CRM Concept;
基于CRM理念的铁路大客户满意度指数模型
2.
The Fuzzy Eevaluation on Customer Satisfaction Index and Its Application;
企业客户满意度指数的模糊评价及应用
3.
Customer satisfaction index model for power supply enterprises and its improvement;
供电企业客户满意度指数模型及改进研究
4.
Malmquist Index to Evaluate Dynamic Changes of Customer Satisfaction in Telecom Enterprises;
评价电信企业客户满意度动态变化的Malmquist指数
5.
A Study on Telecom Customer Satisfaction Index;
电信用户满意度指数(TCSI)研究
6.
The Study and Application of the Customer Satisfaction Index in the Local Taxation System;
地税系统顾客满意度指数研究与应用
7.
Research on the customer satisfaction indices for public transportation industry;
公交行业顾客满意度指数建立的探讨
8.
Construction of a New Measurement Model for Customer Satisfaction Index;
新型顾客满意度指数测评模型的构建
9.
Research on Model of OCSI;
组织顾客满意度测评指数模型的研究
10.
Importance-based Assessment of Customer Satisfaction Indexes;
基于重要性的顾客满意度指数的测评
11.
Evaluation Practices of CSI;
顾客满意度指数(CSI)评测实践
12.
The practice of customer satisfactory index test in power supply Company;
供电企业顾客满意度指数测评的实践
13.
Some aspects of customer satisfaction index;
关于顾客满意度指数的若干问题研究
14.
The Review and Possible Improvement of National Customer Satisfaction Index Models;
顾客满意度指数(CSI)模型述评
15.
Identification of Customers Satisfaction Index on Retail Business of Commercial Banks;
商业银行零售业务客户满意度指标的甄别
16.
Construction of customer satisfaction evaluation index systems for power supply enterprises
供电企业客户满意度评价指标体系的构建研究
17.
Research on the Method of Measuring Customer Satisfaction Index Combined with Quality Index;
结合质量指数的顾客满意度指数测评方法研究
18.
The Difference ＆ Sameness between the Customer Satisfaction Index(CSI) and Quality Index(QI);
顾客满意度指数与质量指数的异同分析