1.
The Systematic Study of Customer Network and Its Knowledge Management: the Strategic Support for Customer Relationship Management;
顾客关系管理:对顾客网络及其知识管理的系统剖析
2.
Research On Strategy Of Customer Relationship Management For Chengdu Hailang Industrial Ltd.;
成都海浪公司顾客关系管理战略研究
3.
Value oriented customer relationship management based on customer equity:(Conceptual) framework and empirical analysis;
基于顾客权益的价值导向型顾客关系管理——理论框架与实证分析
4.
The Application Research of Customer Relationship Management in College Student Management;
顾客关系管理在高校学生管理中的应用研究
5.
A Study of Strengthening Loyalty of Customers By CRM;
通过顾客关系管理（CRM）提高顾客忠诚度的问题探析
6.
Thinking about Customer Relation Management in Modern Enterprises;
关于现代企业顾客关系管理能力的思考
7.
Study on the application of database marketing in customer relationship management system
顾客关系管理系统中数据库营销的应用研究
8.
The Idea of "Customer Relationship Management" and the Structure of the Serving Type Government in China;
“顾客关系管理”理念与我国服务型政府的构建
9.
The Applied Research of the CRM Theory in Auto Manufacturing Enterprise
汽车制造企业顾客关系管理理论的应用研究
10.
The Strategies of Road Transport Enterprises Implying CRM;
浅析道路运输企业顾客关系管理实施策略
11.
The Customer Relation Management and Technical Research in E-Business;
电子商务环境下的顾客关系管理及技术研究
12.
Categorization of Rural Tourism Visitors and Application for CRM;
乡村旅游游客忠诚类型划分及其对顾客关系管理的启示
13.
The Research Targets on Modern Marketing System--The Research on Marketing Strategy and Customer Relationship Management;
现代营销系统之研究——行销策略与顾客关系管理之研究
14.
A Research on Crm Based on Customer s on Value and Loyalty;
基于顾客价值和顾客忠诚的客户关系管理研究
15.
Raising Customer Satisfaction by Using Relationship Management System;
借助客户关系管理系统提高顾客满意度
16.
Management of Relationship Equity based on Customer Pyramid Model;
基于金字塔模型的顾客关系资产管理
17.
Exploratory Study on Relationship Marketing, Marketing Management and Customer Orientation ;
关系营销、营销管理及顾客导向探析
18.
A Research on the Customer Relationship Management Based on the Customer Value;
基于顾客价值的客户关系管理应用研究