1.
Interactive Model of Catering Service based on Service Encounter Theory
基于服务接触理论的餐饮服务交互模式研究
2.
The Research on Management of Workers at the Production Line in Service Encounter of Hotel;
酒店服务接触中的一线员工管理研究
3.
The Service Encounter of Airline s Operation and the Critical Incident Management;
论航空公司运营中的服务接触及关键事件管理
4.
An Empirical Study of Service Encounter's Effect on Customer Relationship in Telecommunication Industry
电信行业服务接触对顾客关系的影响研究
5.
The Empirical Research of Service Encounter's Effect on Customer Switch Intention in Communication Industry
通信业中服务接触对顾客转换意愿的影响研究
6.
To Discuss on the Optimal Strategies of Service Encounter Cascade Based on Customers Satisfaction
基于顾客满意的服务接触链优化策略探讨
7.
Study on the Management Innovation of Telecom Service Encounter and the Formation Mechanism of Service Competitiveness;
电信服务接触管理创新与服务竞争力形成机制研究
8.
Customer Satisfaction and Dissatisfaction in Service Encounter: An Exploratory Study by Using Critical Incident Technique;
运用关键事件技术分析服务接触中顾客满意与不满的原因
9.
Exploring the causes of customer satisfaction and dissatisfaction in the context of service encounters:An employee s viewpoint;
从一线员工角度探讨服务接触中顾客满意与不满的原因
10.
Customer Compatibility Perception in Service Encounters:Causes,Consequences and Comparisons between Industries
服务接触中的顾客兼容性感知:前因、后果与行业比较
11.
Study of the Relationship between Service Encounter and Customers in Telecommunication Industry
电信行业中服务接触对顾客关系的影响作用研究
12.
Study on Brand Extension in the Perspective of Service Encounter
服务接触视角的品牌延伸研究——一个概念性整合分析框架
13.
Employees Communication Behavior and Customers Response in Service Encounter:an Empirical Study based Emotional Contagion Theory;
服务接触中的员工沟通行为与顾客响应——情绪感染视角下的实证研究
14.
Application of IC Card of Non-contact Type (M1) in Auto Services;
非接触式(M1)IC卡在汽车服务行业的应用
15.
Study on the Knowledge Absorptive Capacity of Interpersonal Contact-based Service Company
人际接触型服务企业知识吸收能力研究
16.
An Empirical Study on Influencing Factors of China Mobile's Service Encounter
中国移动通信接触服务影响因素的实证研究
17.
Empirical Research of Customer Value Driven Factors in High-level Customer Contact Service Industries
高接触型服务的顾客价值驱动要素实证研究
18.
Almost all of the employees who work at the front desk of a hotel have frequent contact with the public.
所有在旅馆总服务台工作的职工几乎都与公众有着频繁的接触。