1.
The Research on the Evolution of Customer Response Capabilities Based on Customer Knowledge Competence;
基于客户知识能力的客户响应能力演化机理研究
2.
Evaluation of Enterprise Client Knowledge Management Capacity Based on AHP;
基于AHP的企业客户知识管理能力测评
3.
Study on Customer Knowledge Management Competence Oriented CRM;
面向CRM的客户知识管理能力研究
4.
Empirical Study on the Relationship between Customer Knowledge Management and Organizational Performance:Perspective of Customer Response Capacity
客户知识管理对企业绩效影响的实证研究:一个基于客户响应能力的视角
5.
Customer Knowledge Modeling and Customer Analysis in CRM;
CRM客户知识建模和客户分析研究
6.
Customer Clustering of CABOSFV Based on Customer Knowledge;
基于客户知识的客户CABOSFV聚类
7.
Customer Knowledge and the Organizational Analysis of Customer Knowledge;
客户知识与开展客户知识管理的组织条件分析
8.
The Research of Intelligent Customer Relationship Management Based on Knowledge Management;
基于知识管理的智能客户关系管理的研究
9.
Improving Performance of Supply Chain with CKM
利用客户知识管理提升供应链性能的研究
10.
Research on Knowledge Transfer Mode in Customer Knowledge Management;
客户知识管理中的知识转移模式研究
11.
An Approach to Customer Knowledge Discovery in CRM
客户关系管理中客户知识发现的一种分析方法
12.
Study on Evaluating of Customer Synthetic Value and Customer Knowledge Management;
客户综合价值评价及客户知识管理研究
13.
Dynamic SOM Customer Segmentation Method in Customer Knowledge Management;
面向客户知识管理的动态SOM客户分类方法
14.
Support of Customer Relationship Management of Commercial Banks for Customer s Knowledge Share;
商业银行客户关系管理对客户知识共享的支持
15.
The Research of the Performance Impact of New Products on Customer Knowledge Management;
顾客知识管理能力对新产品绩效的影响研究
16.
The Promotion Strategy of Customer Knowledge Management Ability in Product Innovation
产品创新中顾客知识管理能力的提升策略
17.
Research on Customer Knowledge Network Management Based on Knowledge Transfer;
基于知识转移的客户知识网络管理研究
18.
Research on the Construction of Knowledge Base in Knowledge-based Customer Service Institution;
知识型客户服务机构的知识库构建研究