1.
On Building of Customer Switching Cost Rampart and Forecast Customer Holding Effect;
建立顾客转换成本壁垒和预测顾客保持效果
2.
On the Customer Switching Costs Based on the Views of the Industrial Organization;
基于产业组织理论视角的顾客转换成本研究
3.
On the China Mobile Communication Market Based on the Consumer Switching Costs;
基于顾客转换成本的中国移动通信市场问题研究
4.
An Empirical Study on Consumer Switching Costs Online: Antecedents and Consequence;
网上顾客转换成本的影响因素及其结果的实证研究
5.
Research on the Relationships between Customer Perceived Value, Satisfaction, and Loyalty Based on the Moderating Role of Switching Costs;
基于转换成本的顾客感知价值、顾客满意与顾客忠诚关系研究
6.
The Research of the Impact of Different Types Switching Costs on Customer Loyalty;
不同类型转换成本对顾客忠诚的影响研究
7.
Analysis on Customer Loyalty-Based Switching Costs Management for Service Enterprises;
基于顾客忠诚的服务企业转换成本管理探析
8.
The mechanism function of Switching Cost to Customer loyalty and Applied Mode;
转换成本对顾客忠诚度的作用机理及应用模式
9.
An Empirical Study on Online Customer Loyalty Based on Switching Cost
基于转换成本的网络顾客忠诚实证研究
10.
The Impact of Switching Costs on the Relationship between Customer Satisfaction and Customer Loyalty--A Qualitative Research on Switching Costs in the Broadband Services;
转换成本在顾客满意度与忠诚度之间关系中的作用——兼宽带客户转换成本的归纳性分析
11.
An Empirical Study on Consumers Repurchase Intention Based on Switching Cost in Chinese Mobile Teleommunication Services;
基于转换成本视角的移动通信服务顾客重复购买意向研究
12.
The Effects of Transaction Relationship Type and Service Usage on Switching Cost and Customer Retention
服务交易关系与使用程度对转换成本和顾客保留的影响
13.
Pass on the increase in costs to the customer
把成本的增加转嫁到顾客身上
14.
Effects of Service Switching Costs on Customer Loyalty:Moderating Roles of the Satisfaction and Alternatives Attractiveness;
服务转换成本对顾客忠诚的影响——满意度与替代者吸引力的调节效应
15.
A Review of Researches on the Switching Mechanism from Customer Satisfaction to Customer Loyalty;
顾客满意向顾客忠诚的转换机理研究综述
16.
Train staff better – on how to turn incoming telephone calls into marketing opportunities
加强训练员工–让员工能够把顾客的来电，转换成行销机会
17.
Third Degree Price Discrimination with Customer Switching Costs
客户转换成本对三级价格歧视的影响分析
18.
An Empirical Analysis of Individual Customers' Switching Costs for Bank Services in China
我国银行个人客户转换成本的实证分析