1.
Logistics Based Service Recovery on Service Profit Chain;
基于服务利润链的物流服务补救策略
2.
Application of remediation service strategy in nursing work
服务补救策略在护理工作中的应用
3.
Study for Service Recovery Strategy on Airline Company Overbooking;
航空公司机票超售服务补救策略研究
4.
The Causes of Service Failure in Retail Trade and Its Services Recovery Tactics;
零售业的服务失误归因及服务补救策略
5.
Justice-based Service Recovery Strategies: An Extension Approach;
基于顾客公平感知的可拓服务补救策略研究
6.
Study on Customer Service Recovery Strategy of Domestic Joint-equity Commercial Banks;
国有股份制商业银行客户服务补救策略研究
7.
Strategy Research of Service Recovery based on Expert Choice of Multiple Objective Decision-Making;
基于影响指标专家评估的服务补救策略解析
8.
Research on Service Recovery Strategies for Airline Delay of Civil Aviation in China
我国民航业航班延误服务补救策略研究
9.
An Empirical Study on the Impact of Service Failure Ponderance, Service Recovery Strategy on Service Recovery Effects in Our Country s Hospitality Industry;
我国餐饮业的服务失败严重性、服务补救策略与补救绩效关系的实证研究
10.
Research on Service Recovery and Its Strategies Based on Service Profit Chain
基于服务利润链的服务补救及策略研究
11.
The Empirical Study of Service Failure and Recovery Strategy of Hefei Fast-food Enterprises
合肥市快餐企业服务失误与补救策略研究
12.
Scenario Experiment Study on the Design of Recovery Strategy for Service Failures
基于情景实验的服务差错补救策略设计
13.
A Research on Justice-based Service Recovery Strategies;
服务企业的失误补救策略——基于医疗行业顾客公平感知视角
14.
Research on Service Failure and Service Recovery From Relationship Perspective;
服务失败和服务补救研究的关系视角
15.
Service Failure Attributions and its Impact on Service Recovery Effects;
服务失误归因对服务补救效果的影响
16.
Study on Service Failure Reasons and Effects of Recovery Strategy Using Critical Incident Technique;
基于关键事件法的服务失败原因及补救战略效果定性分析
17.
An Empirical Study on the Impact of Failure Types and Relationship Types on Service Recovery Expectations and Effects;
服务失败、关系类型对服务补救预期及补救绩效的影响
18.
Ambulance Services Review Steering Group
救护车服务策划小组